How Can We Help?
Search for answers or browse our knowledge base.
Cryptocurrency transactions are not instant. After you have successfully sent the funds, it will be credited to your trading account once the transaction receives a minimum of 6 confirmations.
This can take anywhere between several minutes to hours, depending on how fast or slow the Bitcoin network is at the time of the deposit.
You may track its status by pasting the used wallet address on the Blockchain search bar. — https://www.blockchain.com/explorer